Identify your tap or shower cartridge and replace it

A member of our experienced sales team can quickly help you identify the tap or shower part that you need and assist you in finding the correct replacement.

Remove the valve or cartridge from the tap and photograph it. Use the help images below to note down the required measurements in millimeters. Upload this information to our website via this page and provide the actual dimensions of your valve/cartridge in the "Measurements & Additional Information" box.  Unfortunately, we cannot rely solely on a photo of the cartridge/valve next to a measuring tape as we cannot accurately read the measurements from a photo.

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Upload Part Image
Please refer to the graphic below to help us guide you towards the right part.
Please tell us the measurements in mm and any other information you may think is helpful.
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Please add the two numbers
Quarter Turn Valve

Please email us a photo as shown and the following information:

  1. Number of teeth on spline
  2. Total length in mm
  3. Diameter of middle thread
  4. Diameter of the base

 

Compression (washer) valve

Please email us a photo as shown and the following information:

  1. Number of teeth on spline
  2. Minimum length in mm
  3. Diameter of middle thread
  4. Diameter of black washer

 

Plastic cartridge

Please email us a photo as shown and the following information:

  1. Main body diameter
  2. Total length in mm

 

Thermostatic shower cartridge

Please email us a photo as shown and the following information:

  1. Total length in mm
  2. Distance between each black ‘o’ ring
  3. Diameter of the ‘o’ ring
  4. Please confirm if the cartridge is push or screw fit?

< Download a printable guide here

Tap valves and cartridges  Valves by spline size  Valves by Brand